Privacy Policy

Effective Date: July 13, 2026

Tech Star Global Sdn. Bhd. ("Tech Star", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Name
Company name
Email address
Phone number
Business information
Any information you voluntarily provide through our contact forms, quotation requests, support requests, or communications.

We may also automatically collect technical information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of visit
Cookies and analytics data

2. How We Use Your Information

We may use your information to:

Respond to enquiries and requests.
Provide quotations and services.
Deliver customer support.
Improve our website and services.
Send important service updates.
Send marketing communications where permitted by law.
Maintain security and prevent fraud.
Comply with legal obligations.

3. Cookies

Our website may use cookies and similar technologies to:

Improve website performance.
Remember user preferences.
Analyse website traffic.
Enhance user experience.

You may disable cookies through your browser settings. However, some website features may not function properly when cookies are disabled.

4. Analytics and Third-Party Services

We may use third-party services, including:

Google Analytics
Google Tag Manager
Google Ads
Meta Pixel
WhatsApp Business
Other marketing, communication, and analytics platforms

These third-party services may collect and process information according to their own privacy policies and terms.

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

Service providers assisting us in delivering our services.
Cloud hosting and infrastructure providers.
Payment service providers, where applicable.
Government authorities where required by law.
Professional advisers such as lawyers, accountants, and auditors.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws and regulations.

8. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your information where permitted by law.
Withdraw consent where processing is based on consent.
Request restriction of certain processing activities.
Object to certain uses of your personal information.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, security, availability, or privacy practices of those websites.

10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Tech Star Global Sdn. Bhd.
Website: https://techstar.my
Email: [email protected]